At PKR123, responsible gambling is not an afterthought — it's a foundational commitment to player wellbeing. Gambling should be an enjoyable form of entertainment, never a source of financial hardship, emotional distress or harm. This page outlines the tools, resources and support mechanisms available to PKR123 users to help maintain control, recognise warning signs and access help when needed.
Every PKR123 account holder has access to deposit limits, loss limits, session time controls and self-exclusion tools as standard — not premium features.
All responsible gambling policies, tool instructions and support contact details are clearly published and easy to access at any time.
We monitor for behavioural indicators of problem gambling and will reach out proactively where patterns of concern are identified.
You control your own limits. PKR123 provides the tools — you decide how to use them based on what feels sustainable for you.
Self-exclusion requests are processed immediately and cannot be reversed during the exclusion period — no exceptions, no second chances.
We provide clear information about gambling odds, house edge, game mechanics and the risks of chasing losses or playing beyond your means.
PKR123 is an adults-only platform. You must be at least 18 years of age, or the higher minimum age required by the operator's licensing jurisdiction, to register an account or use any feature of the PKR123 platform. Underage gambling is illegal, harmful and strictly prohibited.
PKR123 verifies the age of all users through KYC identity checks before processing withdrawal requests. Where we identify or have reasonable grounds to suspect that a user is underage, we will immediately suspend the account, withhold all associated funds pending investigation, and report the matter to the appropriate authorities where required by law.
If you are a parent or guardian and believe a minor may have accessed the PKR123 platform using false information or your credentials, please contact our support team immediately so we can take appropriate action.
Important: Age restrictions apply regardless of location. In Pakistan, where the Prevention of Gambling Act, 1977 may restrict online gambling, it is your responsibility to ensure your participation is lawful. PKR123 does not represent that 18+ age alone makes gambling lawful in your jurisdiction.
PKR123 provides a suite of responsible gambling tools designed to help you stay in control. All tools are accessible from your account settings or by contacting our support team directly.
Set daily, weekly or monthly deposit limits in PKR. Once set, limits cannot be increased until a cooling-off period has elapsed — typically 24-72 hours.
Define the maximum amount you are willing to lose within a given period. Loss limits apply across all games and markets on the PKR123 platform.
Set a maximum continuous session duration. When the limit is reached, you'll be logged out automatically — helping prevent unintended extended play sessions.
Enable periodic notifications reminding you how long you've been playing and how much you've wagered in the current session. Helps maintain awareness during active play.
Temporarily suspend your account for a defined period — 24 hours, 7 days, 30 days or longer. During this period, you will not be able to access your account or deposit funds.
Permanently or temporarily exclude yourself from the PKR123 platform for a minimum period of 6 months. Self-exclusion requests are processed immediately and are not reversible during the exclusion period.
Close your PKR123 account permanently. Any remaining real-money balance will be returned to you via a verified withdrawal method, subject to KYC verification being complete.
Unsubscribe from promotional emails, SMS and push notifications at any time. This does not affect essential account-related or security communications.
How to access these tools: Log in to your PKR123 account, navigate to Account Settings → Responsible Gambling, and configure your preferred limits and controls. Alternatively, contact our support team directly and we will apply the requested limits to your account immediately.
Problem gambling is characterised by gambling behaviour that disrupts your life, relationships or financial situation. It can affect anyone, regardless of background, income level or experience with gambling. Early recognition and intervention significantly improve outcomes.
If you answer "yes" to three or more of the self-assessment questions on the right, you may be at risk of problem gambling. We strongly encourage you to reach out for support — either through PKR123's responsible gambling tools or by contacting a specialist support organisation.
Remember: seeking help is a sign of strength, not weakness. Problem gambling is a recognised behavioural health issue, and effective support is available in multiple languages, including English and Urdu.
If you believe you have a gambling problem: Stop playing immediately. Use the self-exclusion tool to block access to your PKR123 account, and contact a qualified support service for confidential assistance. You do not need to manage this alone.
If you or someone you know is struggling with problem gambling, confidential support is available. The organisations below provide counselling, intervention services and ongoing support — many offer services in multiple languages, including Urdu.
Contact: [email protected] (plain text only)
Languages: English, Urdu
Services: Account tools, self-exclusion requests, responsible gambling guidance
GamCare — UK-based support available globally via online chat and resources. Offers self-help tools and counselling referrals.
BeGambleAware — Education, advice and treatment referrals for problem gambling.
If you are experiencing a mental health crisis related to gambling, contact local emergency services or a crisis helpline immediately. Your safety and wellbeing are the priority.
Note on support availability: PKR123 acknowledges that specialist problem gambling support infrastructure within Pakistan is still developing. Where local services are limited, international organisations with multilingual support may provide the most immediate access to help. We continue to monitor the availability of Pakistan-specific resources and will update this page as services become available.
Decide how much you can afford to lose before you start. Treat gambling as an entertainment expense — like going to a cinema or restaurant — not as a way to make money.
Losing is part of gambling. If you've lost the amount you budgeted, stop. Trying to "win it back" typically leads to bigger losses and financial distress.
Gambling should never be relied upon as a source of income or a way to pay bills. The house always has an edge — over time, the operator will statistically profit.
Set a timer. Take breaks every 30-60 minutes. Step away from the screen, get some air and check in with yourself about whether you're still enjoying the experience.
Alcohol and substance use impair judgment. If you've been drinking or using other substances, do not gamble. Wait until you're sober and clear-headed.
If you're gambling to escape stress, anxiety or negative emotions, that's a warning sign. Consider using the "Take a Break" feature and speak to a support service if this pattern continues.
If you have questions about responsible gambling tools, need assistance setting account limits or want to discuss self-exclusion, our support team is available to help. You can also explore our FAQ for quick guidance on account controls.
PKR123 is an adults-only platform — 18+ or higher age required. Gambling can be addictive. Please play responsibly and within your means. If you need help, use our self-exclusion tools or contact a specialist support service immediately.